by George Self | BSA Compliance, Compliance, Cost of Non Compliance, Deceptive Advertising, Uncategorized, Unfair and Deceptive Bank Practice
Here’s a blinding glimpse of the obvious: there are a slew of marketing concepts that would be very attractive to bank customers. However, before a bank can kick off a new program, it needs to know if the new concept will comply with the State and Federal consumer...
by George Self | Bank Compliance, Unfair and Deceptive Bank Practice
Community Bank CEOs now joined at the hip with their Compliance Officers? Yep, and it happened on November 16, 2013. That’s the day the Fed published its new consumer compliance “Risk-Focused Examination Program.” That would be RFEP to you. The ties...
by George Self | Bank Customer Complaints, Bank Security, BSA Compliance, Compliance, Cost of Non Compliance, Deceptive Advertising, Deceptive Disclosures, Unfair and Deceptive Bank Practice
The next big thing in bank compliance. You heard it here first: banks will be going on the offensive to solve their customer’s security problems by launching “Customer Security Portals” and “Customer Feedback Portals.” Banks are making...
by George Self | BSA Compliance, Cost of Non Compliance, Deceptive Advertising, Deceptive Disclosures, Unfair and Deceptive Bank Practice
Protect your bank from adverse UDAAP exams with these 4 steps. The regulatory, reputational and financial risks posed by an adverse result from an Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) examination are significant – no, make that VERY significant....
by George Self | Bank Security, Unfair and Deceptive Bank Practice
The next “new hire” for Community Banks who offer RDC and ACH? UP-FRONT CAVEAT: I can hear it now. “We can’t afford to hire this person!” Well, before you say “can’t,” try saying, “here’s how we can make it...
by George Self | Bank Customer Complaints, Compliance, Deceptive Advertising, Deceptive Disclosures, Unfair and Deceptive Bank Practice
My grandfather used to say there were two damned lies. The first was told to children: “This hurts me more than it does you.” The second was, “The check is in the mail.” To this I add a third lie: “Your funds will be available in two...
